Student guide
Continue lessons, submit work, find messages and manage your account.
Open the course link your school sent you. Use the email address they enrolled. Your course list shows the courses you can access.
Continue your course
Find your next lesson
Open your course. Overview shows your progress and the schedule, so you can see where you left off and what is coming next.
Choose Continue course to open your current lesson. If you have finished, choose Review course to look through it again.
Your school may group lessons into modules or let you choose among available lessons. A locked lesson explains which earlier work or date you must wait for. Resources and practice classes can sit outside the main lesson path; required practice still counts towards completion.
Read the task before starting
Read the lesson and check what your teacher asks you to do. Some lessons only have content to read or watch; others ask you to submit work, answer questions or book a time.
The task types below explain what to do in each case. Check any dates before starting a submission.
Check that you can move on
After a task, check its status. Choose Continue when it becomes available. If you must wait for a date or your teacher's approval, the lesson explains why.
You can return to Overview to check your progress.
Find course messages and files
Use course navigation to move between these areas:
| Area | What you find |
|---|---|
| Overview | Progress, course schedule and recent messages. Schedule times use your local time zone. |
| Course | Lessons and tasks in the course. |
| Feed | Posts shared with the class. |
| Direct messages | Messages between you and the school's staff. |
| Files | Course files and files shared with you. |
The layout changes on a phone, but these areas remain available through course navigation.
Complete a task
| Task | What to do |
|---|---|
| Content lesson | Read or watch the content, then choose Continue when it is available. |
| File response | Check accepted file types and the deadline. Upload your work, wait for it to finish, then choose Submit response. A file left as a draft is not submitted. |
| Quiz | Choose Start quiz, answer the questions and choose Submit quiz. If answers fail to save, try again before submitting. You cannot edit submitted answers. |
| Appointment | Use the booking controls in the lesson. Check the booking status and scheduled time afterwards. |
Follow the status shown after submission. Your teacher may need to approve a response or quiz before you can continue. See Lessons for the available task rules.
For a quiz, submitting does not always mean passing. Check the result and any message about teacher review or feedback being released later. If another attempt is available, start it from the quiz. If you have reached the limit, ask your teacher to review your work and decide whether to allow another attempt. Your submitted answers remain part of that attempt.
Finish the course and get your certificate
Complete all required work and follow the final completion step. If asked for your name, check the spelling before confirming. When your school has enabled certificates, the course overview offers your PDF once it is ready. See Certificates if it is still being prepared or has failed.
If your course has an access end date, check it before planning more work. After it ends, lesson content is unavailable, but an earned certificate remains available. Contact your school if you need more access.
Find invoices and manage payments
Open your account Settings and find Payments and invoices. You can view invoices, check a monthly plan and open Manage card and invoices to change the card for that plan.
If a payment is overdue, use its invoice payment link and check the result. Paying all overdue invoices clears a payment pause for that purchase; other course access limits still apply. Ask your school about cancellation or a refund. The payment guide explains the states shown.
Account and language
Open your account menu to change the app language or open Settings. The language choice changes app controls. Your teacher's lesson text stays as written.
Use Notifications → Preferences to choose course alerts by inbox or email. Follow Choose your notifications to adjust these separately from marketing emails.
| Setting | How it works |
|---|---|
| Full name | Enter the name to show and choose Save details. |
| Email address | Enter the new address, choose Send verification code, then enter the code and choose Confirm email. The address changes after verification. |
| Marketing emails | Choose which schools may send news and offers. This does not turn off course messages. |
| Cookie settings | Review cookie choices for the current site. |
Get help
| Problem | Check first |
|---|---|
| Course missing | Use the email address your school enrolled. Ask the school to check membership and whether the group is published. |
| Lesson locked | Check the step's opening date, required submission and approval status. |
| Work did not save | Keep the page open, follow the error message and retry before leaving. |
| Missing file or message | Ask the sender to check the recipient list and that the post was shared. |
Give your teacher the course name and the step where you are stuck. Teachers can check student access and the course record.